Who we are
Enccii is a growth company for furniture brands. This policy explains what personal information we collect through this website, how we use it, who we share it with, and the choices you have.
In this policy, “we”, “us” and “Enccii” mean the business behind enccii.com. By using this website you confirm you have read this policy.
Information we collect
We collect only what we need to talk to you about your business.
| What | Examples | How we get it |
|---|---|---|
| Details you give us | Your name, work email, phone number (if you add one), store or brand name, type of store, monthly marketing budget, the services you are interested in, and anything you write in the message box. | When you fill in the “Book a Call” panel or the form on our Contact page. |
| Messages you send us | The content of emails or direct messages, and your contact details. | When you email us or message us on social media. |
| Technical information | IP address, browser and device type, pages visited, and the date and time of your visit. | Automatically, when your browser loads our website. |
| Mailing list details | Your email address. | Only if you subscribe to our mailing list. |
Please do not put sensitive information, such as payment card numbers or government ID numbers, into our forms. We will never ask for them there.
How we use your information
We use your information to:
- reply to your enquiry and set up your intro call;
- review your ads, listings and slow months so the call is useful to you;
- run, secure and improve this website, and block spam and abuse;
- send you updates, but only if you subscribed or asked to hear from us; and
- meet our legal and accounting obligations.
Where the law asks us to name a legal basis, we rely on your consent (for example, when you submit a form or subscribe), our legitimate interest in responding to business enquiries, steps you ask us to take before entering into an agreement, and legal obligations.
We do not sell your personal information. We do not use it to make automated decisions about you.
How long we keep it
We keep enquiry details for as long as we need them to respond to you, work with you and keep reasonable business records. If we do not end up working together, we delete or anonymise your details after a reasonable period, and sooner if you ask us to. We may keep some records for longer where the law requires it.
How we protect it
Form submissions travel over an encrypted connection. Access to our records is limited to the people who need it, and the accounts that hold them are protected with security measures such as two-step verification. No method of sending or storing data is completely secure, so we cannot promise absolute security, but we work to keep your information safe.
Where your information is processed
Our providers, including Google and Meta, may process information in countries other than the one you live in, including the United States. Where the law requires it, we rely on contracts and other safeguards to make sure your information stays protected.
Your choices and rights
Depending on where you live (for example Canada, the European Economic Area, the United Kingdom or California), you may have the right to:
- ask what personal information we hold about you and get a copy;
- ask us to correct information that is wrong or out of date;
- ask us to delete your information;
- object to or ask us to limit how we use it;
- withdraw your consent at any time, including unsubscribing from emails using the link in any message; and
- complain to your local privacy regulator, such as the Office of the Privacy Commissioner of Canada.
To use any of these rights, email us at the address in section 12. We may need to confirm who you are first, and we will reply within the time the law requires.
Children
This website is for business owners and is not aimed at children. We do not knowingly collect information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page shows when it last changed. If we make a significant change, we will tell you on this website or by email if we have your address.
Contact us
Questions about this policy or your information? Email us at growth@enccii.com, message us on Instagram at @enccii.furniture, or use the contact page.